Support Services

Raise a Ticket

Submit a request and we'll get back to you soon!

Escalation

Matrix

Submission of your support request

You will have to raise your query with any of our service channels given below. You will receive a detailed response within 24 hours, depending upon the priority of the query. Requesting you to raise a ticket at website on

Call Us at Our Support Number and speak to

    India - Mr.Harpreet Bunayat, Manager.

    Call - +91 775 784 1333 Ext : 2 or   Email - harpreet@shivaami.com


    USA - Mr.Akshay Thakkar, Vice President.

    Call - +1 415 737 5482 Ext : 3 or   Email - ak@shivaami.com

    Please provide us with your ticket number, domain name, your name, and mobile number for quicker resolution of your query.

Escalation to a higher authority

If your query has not been resolved to your satisfaction as per Step 2, you can escalate this complaint to Chetana Chaudhari by writing to us email at chetana@shivaami.com or our CEO at punit@shivaami.com Please mention the query reference number assigned to you for speedy resolution.