Support Services

India

India Customers

Evaluate what this portal can help you do

You will get an overall summary of your domain with all the details

You can view the entire history of transactions

You can add licenses as per your requirement at any time

Reach out to us

Raise a Ticket

We'll get back to you soon!

Escalation

Matrix

Submission of your support request

You will have to raise your query with any of our service channels given below. You will receive a detailed response within 24 hours, depending upon the priority of the query. Requesting you to raise a ticket at website on

Call Us at Our Support Number and speak to

    India - Pratima Attarde, Manager.

    Call - +91 775 784 1333 Ext : 2 or   Email - pratima.attarde@shivaami.com


    USA - Mr.Kunal Thacker, Director.

    Call - +1 408 333 4844 Ext : 3 or   Email - kunal@shivaami.com

    Please provide us with your ticket number, domain name, your name, and mobile number for quicker resolution of your query.

Escalation to a higher authority

If your query has not been resolved to your satisfaction as per Step 2, you can escalate this complaint to Chetana Chaudhari by writing to us email at chetana@shivaami.com or our CEO at punit@shivaami.com Please mention the query reference number assigned to you for speedy resolution.