Shivaami, an industry leader in IT and cloud solutions, takes immense pride in its commitment to quality, security, and excellence. We are pleased to announce our ISO certifications, a testament to our unwavering dedication to delivering top-tier services to our clients. Shivaami holds certifications in ISO 9001:2015, ISO/IEC 20000-1:2018, and ISO/IEC 27001:2013, demonstrating our commitment to delivering superior quality, service management, and information security.
At Shivaami, we understand that excellence and trustworthiness are not just ideals but essential principles in today's competitive business world. We have undertaken rigorous assessments and achieved these prestigious ISO certifications to ensure that our clients receive the highest quality services with the utmost security. These certifications reflect our dedication to continuous improvement and our commitment to meet and exceed international standards.
Our ISO 9001:2015 certification signifies our unwavering commitment to quality. We have established and maintain a robust Quality Management System (QMS) to ensure consistent, top-notch services and products. This certification attests to our dedication to meeting and exceeding customer expectations, while continuously improving our processes.
Shivaami's ISO/IEC 20000-1:2018 certification showcases our ability to deliver excellent service management. We have implemented best practices to guarantee efficient and effective service delivery, placing our clients at the core of everything we do. This certification ensures that our services are aligned with industry standards, providing optimal IT service management.
Security is paramount in today's digital landscape. Our ISO/IEC 27001:2013 certification is a testament to our commitment to safeguarding your data and information. Shivaami has implemented a robust Information Security Management System (ISMS) to ensure the confidentiality, integrity, and availability of information. This certification reassures you that your sensitive data is handled with the utmost care and security.