Micro Labs

Micro Labs moved to

Google Workspace (G Suite Basic)

Micro Labs Limited is a multi-faceted healthcare organization with a proficient marketing team, state-of-the-art manufacturing facilities and R&D centers that are at par with international standards. All this, robustly backed by a strong distribution network and path-breaking research work has placed us amongst India’s fast-growing transnational healthcare organizations.

What they wanted to do

  • Centralize the email usage
  • Reduce downtime, Redundancy, and occurrences of lost emails.
  • Reduce IT maintenance costs with proper substitute
  • Change Management

What they did

    Switched to Google Workspace for better communication and collaboration across locations.

What they achieved

  • Increased higher storage and mobile accessibility.
  • Zero downtime since moving to Google Workspace
  • Stable email system that allows easy access even in areas of low Network connectivity without configuring VPN’s
  • Increased cost savings due to the use of Google Workspace features.
  • Reduces email client support by 80%
  • Remote Meetings


    Ranking 14th among prescriptions (as per SMSRC May 16' )and 19th in sales (as per AWACS MAT May’16), Micro’s brand portfolio includes some of the topmost brands in various specialties like Cardiology, Diabetology, Anti-infectives, Ophthalmology, Pain, etc. Amidst our proud achievers is Dolo, an award-winning brand highly prescribed for fever management.

  • Headquarters: South
  • Industry: Healthcare Organization
  • Legacy Systems: IBM Lotus
  • Number of Employees: 1800


Lotus notes being a solution was a very difficult task to manage the email services as it was totally system dependent.

Also it was not cost efficient, as license charge was quite high.


Choosing Google Workspace was the must for these challenges

Shivaami helped microlabs for migration with GSMME for IMAP migration

Shivaami project management team conducted meetings on an execution of the project.

The deployment services consisted of

  • Provisioning Google Workspace Account.
  • Migrating legacy email from their email clients and email server data to Google Workspace.
  • Mail Routing.
  • Device Management.
  • Document Collaboration using Google Docs and Drive.
  • File storage and File share using Google Drive.
  • Change Management and online training.

The process led the business to deploy a range of Google Cloud products and services


Shifting from notes to Google Workspace was the achievement for shivaami.

Employees now regularly use Google Hangouts Chat and Hangouts Meet.

Google Workspace Reports alerts and reporting helped IT guys to manage the domain security.

Enabling device management policy allowed the internal IT team to control Gmail setup accounts.

The challenges with their expectation were fulfilled with Google Workspace.