Nelito Systems

Nelito Systems moved to

G Suite Basic

Nelito Systems Ltd. provides software products & services to various sectors such as Banking, Financial Services, Micro-Finance, and Government verticals around the world. With over 400 customers in 20 countries across four continents, Nelito, which was established in 1995, has gained a unique reputation for its solutions and delivery excellence. Application development and maintenance, consulting, and IT outsourcing are among the IT services provided by the business.

What they wanted to do

  • In a single panel, improve access and security control to emails and data storage for employees.
  • Collect Advance Drive Audit Reports.
  • Management intended to do more with the company's data security compliance policy.
  • Minimum server downtime

What they did

    Switched to Google Workspace (formerly G Suite) Basic Plan for better communication and collaboration across locations.

What they achieved

  • Increased User security, Admin control, and Device management.
  • Use of Google workspace features has resulted in increased cost savings.
  • Reduces email client support by 80% & system dependency
  • 99.9% uptime SLA (Service Level Agreement)


  • Industry: Software products and services
  • Old Email Service: Icewarp
  • Number of Employees: 800


The client was using the Icewarp email service. An IT professional will have a difficult time dealing with the problem users by the local host email service. Icewarp does not have MDM, Drive, or other enforcement settings.


With the recommendation and support of Shivaami Cloud Services Pvt.Ltd, Nelito made the switch to Google Workspace (G Suite) Basic Plan on Sept 30, 2020.

Shivaami accompanied Nelito through the migration process from start to finish. The Shivaami project management team arranged planning meetings, set evaluation criteria, selected the initial set of Google Workspace (G suite) products and features, and dealt with any issues that came up.

The deployment services consisted of

  • Provisioning Google Workspace Account.
  • Migrated Email through DMS.
  • Mail Routing.
  • Device Management.
  • Document Collaboration using Google Docs and Drive.
  • File storage and File share using Google Drive.
  • Change Management and online training.

The program was introduced. Changes were made to DNS settings, network access to Google Workspace was checked, desired Google Workspace settings were applied, user accounts were provisioned, and user data was imported into Google Workspace ( formerly G Suite) using various methods.


Nelito completed the data migration process for the majority of its users to the Google Workspace (G suite) platform in 25 days, and the stakeholders/employees were very pleased, according to the feedback received. Using familiar emails, contacts, schedules, and Drive appointments helped users get the most out of Workspace.

Spam is now held to a minimum with Google Workspace (G suite) thanks to spam filters.

The internal IT team was able to monitor Gmail account setup by enabling device management policy, Drive, and Compliance settings.

The IT Team would be able to devote more time to business continuity & other regulatory compliance. They conclude that all challenges can now be resolved quickly.

The challenges and frustrations caused by their old system were replaced by the ease of use and stability of Google's cloud-based communication and collaboration tools.