Sitapur Eye Hospital moved to

Google Workspace

Sitapur Eye Hospital has been a leading Tertiary care eye institute of India since 1947. Established in 1927, it has been serving the people of India for more than 90 years. Sitapur Eye Hospital (SEH) serves more than 32 cities and towns in the states of Uttrakhand and Uttar Pradesh. Today the base hospital in Sitapur is a 500 beds facility and has more than 1500 beds amongst the rest of its 32 branches all over.

What they wanted to do

  • Improve access and security control to Devices and Data storage for staff in a single panel.
  • Get 30 GB of storage for everyone.
  • Management wanted to do more in regard to compliance policy for their data security

What they did

    Switched to Google Workspace Business Starter plan for better communication, storage, and collaboration across locations.

What they achieved

  • Increased User security, Admin control, and Device management.
  • With the use of Google Workspace features, cost savings improved significantly.
  • Reduced email client support by 80%
  • Increased Data security while accessing it on mobile devices


  • Industry: Healthcare
  • Old Email Service: cPanel
  • Number of Employees: 100


Prior to migration, the client was using the cPanel email service. An IT professional was having a difficult time dealing with the problem caused by the local host email service. Lack of collaboration on work documents, and low service availability.


With the recommendation and support of Shivaami, Sitapur Eye Hospital switched to the Google Workspace Business Starter plan in April 2023.

Shivaami guided Sitapur Eye Hospital through a comprehensive migration process. The project management group from Shivaami conducted the planning meetings, identified the performance criteria, and selected the starting set of Google Workspace products & features whilst handling the issues as they arise. The deployment services consisted of

  • We created the Google Workspace console and created all the users & groups.
  • Initiated the email contact migration and sent daily updates.
  • Arranged user and admin training.

The project was kicked off. Changes were made to the DNS settings, tested the network access to Google Workspace, desired settings were introduced to Google Workspace, & user data was migrated to Workspace using the Google Migrate Beta tool.


Within 2 days, Sitapur Eye Hospital had successfully completed the data migration process for all of its users in the Google Workspace platform, and based on the feedback the stakeholders/employees were very satisfied. The users had the best possible experience with Google Workspace with familiar emails, contacts, calendars & google drive.

With Google Workspace, spam is now kept to a minimum with the appropriate spam filters.

Enabling advanced device management policy and customer control corporate data, Drive and Compliance settings allowed the internal IT team to control Gmail set-up accounts.

The IT team now has more time to devote to business continuity and other compliance. They believe any problems can be resolved efficiently.

The ease of use and reliability provided by Google’s cloud-based communication & collaboration tool replaced the earlier challenges and frustrations caused by their old system.